Question 1

What is PostDrop?

Accepted Answer

PostDrop is a social media management platform for creators, businesses, and marketing teams. You connect social accounts, compose content once, schedule or publish across networks, and review performance from a single dashboard.

Question 2

Which platforms can I connect?

Accepted Answer

PostDrop supports 15 platforms: Instagram, Facebook, X (Twitter), LinkedIn, YouTube, TikTok, Threads, Bluesky, Pinterest, WhatsApp, Reddit, Telegram, Discord, Snapchat, and Google Business. We continue expanding and hardening publishing quality across these channels.

Question 3

What post formats are available?

Accepted Answer

v1 includes text, image, video, and story compose flows with platform-specific fields and requirements so each network gets content in the shape it expects.

Question 4

Does PostDrop generate captions with AI?

Accepted Answer

Yes. The AI caption assistant can draft captions in tones like professional, casual, or funny, with Hindi and English support so your copy fits local and global audiences.

Question 5

Is there a free plan?

Accepted Answer

Yes. Free includes 3 social accounts, 15 posts per month, and unlimited workspaces so you can try the core workflow before upgrading.

Question 6

What do paid plans unlock?

Accepted Answer

Starter (15 accounts), Personal (40 accounts + team invites), and Agency (200 accounts, more AI features, priority support) increase connected-account limits, remove the Free monthly post cap on paid tiers, and unlock analytics and scheduling depth. Pricing is available in USD and INR with monthly or annual billing via Stripe.

Question 7

Can I pay in Indian Rupees?

Accepted Answer

Yes. Checkout supports USD and INR so teams in India and globally can bill in the currency that fits them.

Question 8

How do upgrades work?

Accepted Answer

From Pricing, choose a plan and complete secure Stripe checkout. Your workspace limits update after payment succeeds. You can manage billing details from your account settings once subscribed.

Question 9

How do I sign in?

Accepted Answer

PostDrop supports secure Sign in with Google. We use basic profile information (name, email, profile picture) for authentication — not Gmail, Drive, Calendar, or other Google data.

Question 10

Do you store my social media passwords?

Accepted Answer

No. Connections use each platform’s official OAuth or equivalent authorization flow. We store tokens and connection metadata needed to publish — never your social passwords.

Question 11

Can I manage multiple brands?

Accepted Answer

Yes. Unlimited workspaces let you separate personal brands, clients, or product lines. Switch workspaces from the sidebar without mixing calendars or connected accounts.

Question 12

Can I invite teammates?

Accepted Answer

Team invites are available on Personal and Agency plans so collaborators can work inside the same workspace with shared accounts and publishing workflows.

Question 13

How do I delete my account and data?

Accepted Answer

Sign in, open Settings → Security, click Delete account, and type DELETE MY ACCOUNT to confirm. That disconnects every connected social account and deletes your PostDrop data immediately. To remove only one network, disconnect it from Connected Accounts. If you cannot sign in, email support@post-drop.app with the subject “Data deletion request.” Full instructions are at https://post-drop.app/data-deletion.

Question 14

How is PostDrop different from Hootsuite or Buffer?

Accepted Answer

PostDrop is built for creators, businesses, and small teams who want cross-posting, scheduling, AI captions, and analytics without enterprise pricing. Hootsuite uses per-seat pricing that often starts around $99+/user/month. Buffer typically charges per connected channel (roughly $6–$12/channel/month depending on plan). PostDrop uses simple account-tier pricing — Free, Starter ($9/mo for 15 accounts), Personal ($25/mo for 40 accounts + team invites), and Agency ($49/mo for 200 accounts) — plus USD and INR billing. You also get AI captions in Hindi and English, unlimited workspaces, analytics, and 15 platforms including WhatsApp, Telegram, Discord, and Reddit.

Question 15

How does PostDrop pricing compare to Buffer and Hootsuite?

Accepted Answer

Examples (approximate competitor list prices; always check their sites for current numbers). A solo creator with ~10 social accounts: PostDrop Starter is $9/mo (15 accounts included). Buffer Essentials is often about $6 per channel/month, so ~$60/mo for 10 channels. Hootsuite Standard/Professional tiers commonly start near $99+/user/month. A small team that needs collaboration: PostDrop Personal is $25/mo (40 accounts + team invites) or Agency at $49/mo (200 accounts). Buffer Team is often about $12 per channel/month (so 10 channels ≈ $120/mo). Hootsuite multiplies by seats — several users can reach hundreds of dollars per month quickly. Bottom line: PostDrop is usually much cheaper when you manage many accounts on a small team budget.

Question 16

When should I choose PostDrop instead of Buffer or Hootsuite?

Accepted Answer

Choose PostDrop if you want a free starting tier, predictable flat plan pricing (not per seat like Hootsuite or per channel like Buffer), AI captions with Hindi + English, unlimited workspaces, and broad platform coverage for scheduling and analytics. With PostDrop, a creator on Starter pays $9/mo for up to 15 accounts, and a collaborating team on Personal pays $25/mo for up to 40 accounts — without stacking per-channel or per-seat fees as account count grows within the plan.

Question 17

Can I edit a scheduled post?

Accepted Answer

Yes. Upcoming posts can be edited or rescheduled from your scheduled list, queue, calendar, or posts views before they go live.

Question 18

What analytics do I get?

Accepted Answer

The analytics dashboard surfaces performance signals such as impressions and engagement so you can see what resonates and when your audience is active.

Question 19

Can I post by chatting on WhatsApp or Telegram today?

Accepted Answer

Not yet. Conversational publishing in WhatsApp/Telegram (native language + media + AI caption preview + approve-to-publish across accounts) is part of our product vision. Today’s v1 experience is the dashboard workflow for compose, schedule, and publish.

Question 20

Will PostDrop generate AI videos and images?

Accepted Answer

Short-form AI video and in-product image generation are on our longer-term roadmap. Right now you upload media and use AI to help with captions and scheduling.

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